Shipping policy
Shipping Policy
A3 Apparel works with trusted fulfillment partners to produce and ship many of our products. Because many items are made to order, processing and shipping times may vary depending on the product, availability, and fulfillment location.
Order Processing
Most made-to-order products require processing before shipment. Processing times vary by product and are separate from carrier transit times.
Once your order ships, tracking information will be provided when available.
Multiple Shipments
Orders containing items from different collections, products, or fulfillment partners may be shipped separately and arrive in multiple packages. You will not be charged additional shipping simply because an order is fulfilled in multiple shipments unless otherwise stated at checkout.
Shipping Times
Estimated delivery dates are estimates and are not guaranteed. Delivery times may be affected by carrier delays, holidays, weather, product availability, or other circumstances outside A3 Apparel's control.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the delivery address.
Lost or Damaged Orders
If your order arrives damaged or appears to have been lost in transit, contact A3 Apparel so we can review the issue and determine the appropriate resolution.
Please include your order number and any relevant photos or tracking information.
Limited Releases & Special Products
Cases, collaborations, limited releases, Case Tools products, and other special items may have different processing or shipping timelines. When applicable, those details will be provided on the product page or communicated during the ordering process.
Contact Us
For shipping questions or assistance with an order, contact: