Refund policy
Return & Refund Policy
At A3 Apparel, many of our products are made to order specifically for you. Because of this, we generally do not accept returns or exchanges for buyer's remorse, change of mind, or incorrect size selection.
Please review product descriptions and sizing information carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact A3 Apparel within 30 days of delivery.
Include your order number, a description of the issue, and clear photos showing the item and the problem.
Once reviewed, eligible claims may be resolved through a replacement or refund at no additional cost to you.
Cancellations
Orders may only be cancelled before they enter production. Because many A3 Apparel products are made to order, we cannot guarantee cancellation once an order has been submitted for fulfillment.
If you need to request a cancellation, contact us as soon as possible.
Limited Releases & Collaborations
Limited releases, Cases, collaborations, and other special products follow this policy unless different terms are clearly stated on the applicable product page.
Availability of replacement items may be limited for sold-out or discontinued products. If an eligible replacement cannot be provided, A3 Apparel will work with you on an appropriate resolution.
Case Tools
Case Tools products may carry separate product-specific warranty or defect coverage. Any applicable coverage will be stated on the product page or provided with the product.
Contact Us
For questions about an order, return, or product issue, contact A3 Apparel at: